Privacy Policy
Effective Date: 1st May 2025
At Pots n Pottery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.potsnpottery.com (the “Site”) and use our services.
1. Information We Collect
a. Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via third-party payment gateways)
b. Non-Personal Information
- IP address
- Browser type and version
- Time zone
- Referring/exit pages
- Device type and operating system
- Website interaction behavior (via cookies and analytics)
2. How We Use Your Information
- To process and fulfill your orders
- To communicate with you (order updates, support, promotions)
- To improve and personalize your shopping experience
- To prevent fraudulent transactions
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties to operate our business, including:
- Payment processors (e.g., PayFast, Visa/MasterCard, Stripe, PayPal)
- Shipping providers (e.g., TCS, Leopard, Post-Ex)
- Email marketing platforms (Meta Ads, Mailchimp)
- Website analytics providers (e.g., Google Analytics)
4. Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but doing so may affect some functionality of our site.
5. Data Retention
We retain your information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to data processing
- Opt out of marketing communications
- File a complaint with a data protection authority
To exercise these rights, contact us at support@potsnpottery.com .
7. Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
8. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “1st May 2025.”
10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
📧 Email:potsnpottery@gmail.com
📞 WhatsApp: +92 370 6609497
📍 Address: Online Business